• 1984@lemmy.today
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    7 months ago

    I thought they let you use the version you used when you started subscribing, not then you ended the subscription? This was something a lot of people were upset about. That if you subscribe for a year and stop, you end up with a year old version.

    • The Octonaut@mander.xyz
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      7 months ago

      https://sales.jetbrains.com/hc/en-gb/articles/207240845-What-is-a-perpetual-fallback-license

      You’re both half right.

      You get the version at the time of your subscription (plus bugfixes). Then every time a version has been out for 12 months while you’ve been paying you get that version perpetually (plus bugfixes).

      So it’s 1.0 when you subscribe, you get that perpetually.

      It’s 1.0.1 in your third month, you get that perpetually.

      It’s 1.1 in your fifth month. You get that perpetually after 17 months.

      It’s 1.2 in your eighth month. You get that perpetually after 20 months.

      You unsubscibe at 19 months but retain a perpetual version licence.

      • You started with 1.0
      • You ended with 1.2
      • You have to roll back from 1.2 to 1.1

      Previous version was incorrect. This is why I just distribute our licenses, not procure them!

      • elvith@feddit.de
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        7 months ago

        If paying on a monthly basis, as soon as you pay for 12 consecutive months, you will receive this perpetual fallback license providing you with access to the exact product version for when your 12 consecutive months subscription started. You will receive perpetual fallback licenses for every version you’ve paid 12 consecutive months for.

        So, in your example, you unsubscribe in month 15. This means, you paid 14 months so you get to retain the version from month three (which is 12 full paid months to 14). This means a downgrade to 1.0.x and not to 1.2.x

      • 1984@lemmy.today
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        7 months ago

        Thank you, good explanation. I can see why people get confused since the outcome depends on the subscription length then.

    • MrScottyTay@sh.itjust.works
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      7 months ago

      Oh, I don’t know which way around it is then actually. I’ve not subscribed before, but a colleague does so it’s possible I’ve misheard or misinterpreted what he said