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Raivo launched another update today with the following message:

Dear users,

We apologize for the issues caused by our recent update. Please be assured that we are working around the clock to find a solution for this situation. In this version, we have implemented a temporary fix that enables the import and export feature.

If you receive a prompt asking you to choose between offline backup or iCloud, please select iCloud and enter your MASTERKEY. This will allow you to recover all of your codes.

We are still working and conducting thorough testing to determine how we can resolve this issue. We appreciate your patience.

Best regards,

Unfortunately I did not sync my app to iCloud previously due to distrust with Apple, which I acknowledge is entirely my fault. This means I was not able to recover my codes.

I suggest using 2FAS instead of Raivo. I’ve used it for 9 months and had no issues whatsoever.

Edit: @pr0927@lemmy.world has also recommended ente

@emptyfish@beehaw.org, luck is in your favor.

  • humuhumu@lemm.ee
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    6 months ago

    What’s the deal with Raivo being a subscription-only? I have never seen this screen… screenshot

    they just wiped my data without asking.