• tabularasa@lemmy.ca
    link
    fedilink
    English
    arrow-up
    8
    ·
    3 months ago

    This seems to be common among most software/hardware vendors these days. I can’t get good support from Microsoft, Citrix, Juniper, Cisco, etc.

    • Juvyn00b@lemmy.world
      link
      fedilink
      English
      arrow-up
      1
      ·
      3 months ago

      I never knew Microsoft even had support. Was part of a very large (worldwide) enterprise and remember the other teams complaining about lack of anything when trying to escalate issues.

    • femtech@midwest.social
      link
      fedilink
      English
      arrow-up
      1
      ·
      3 months ago

      I got good support from redhat, had an individual dev help out with a difficult openshift deployment.