Complex internet services fail in interesting ways as they grow in size and complexity. Twitter’s recent issues show how failures emerge slowly over time as relationships between components degrade. Meta’s quick launch of Threads demonstrates how platform investments can compound over time, allowing them to quickly build on existing infrastructure and expertise. While layoffs may be needed, companies must be strategic to maintain what matters most - the ability to navigate complex systems and deliver value. Twitter’s inability to ship new features shows they have lost this expertise, while Threads may out-execute them due to Meta’s platform advantages. The case of Twitter and Threads provides a lesson for companies on who they want to be during times of optimization.

  • Vlyn@lemmy.ml
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    1 year ago

    This is a shitty take. Twitter ran perfectly fine before Musk took it over.

    Turns out if you don’t pay your hosting bills, or your office building bills, fire most of your engineers (after annoying them with bullshit) and making rash decisions without consulting people with technical know-how your service goes to shit.

    Musk was stupid enough to DDOS his own service because he doesn’t understand it. Blocking public access to tweets while having tweets embedded in millions of websites turned out to be a really bad idea. Simply because Twitter engineers always expected Tweets to be publicly available, so they kept retrying to fetch the data. There’s probably a hundred+ developers at Twitter who could have told Musk that little tidbit.

    This is 100% on the egomaniacal billionaire and has nothing to do with the technology.

    • tjp@readit.buzz
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      1 year ago

      Jesus, be more antagonistic. OP puts the blame on Elon too: “while layoffs may be necessary…”, “twitter has lost this expertise.”

      Pretty clueless to start with “this is a shitty take” then proceed to express the same general idea in simpler terms.

      • Vlyn@lemmy.ml
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        1 year ago

        It’s also a shitty take because it hypes up Meta. Which basically took Instagram (handling billions of users posting text, images and videos) and creating Threads by turning images and video off. It’s the same user accounts too.

        That’s like Google creating YouTweet by taking their YouTube platform and reducing it to video comments only. Then praising them that they managed to launch a text based service in 2023.

        Why not actually talk about Mastodon instead?

        • tjp@readit.buzz
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          1 year ago

          Because OP posted about a business lesson.

          It only “hypes up” Meta by using it as a contrast to demonstrate how Elon shat the bed.

          Maybe stop calling it a shitty take? You clearly don’t understand it.

          I don’t want to fight though, I won’t be responding here again.

  • Scrubbles@poptalk.scrubbles.tech
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    1 year ago

    My favorite phrase in coding is “9 women can’t make a baby in a month, but 9 women can make 9 babies in 9 months”.

    Elon took over and fired so so so many talented engineers saying they were lazy, or incompetant, or whatever excuse he had when he really meant “they cost a lot”. Now he’s seeing the downside of that.

    The phrase means you can’t take a project and throw more people at it to make it go faster because there is institutional knowledge that needs to be learned first. You can’t take a 9 month long project that 1 person is in the middle of and throw 8 more people at it and demand it gets done in a month, something Elon is really trying to push. Those 8 other people need time to onramp, to learn how the thing is being built, to learn how systems and subsystems all interact. In fact, usually this is a sign of a terrible leader because most of the time projects will slow down while you’re trying to onramp all of those other people when at that point it would have just been faster to let the one person finish.

    What you can do, as Facebook obviously did, is actually project plan. They said “we need 9 babies, what do you need to get that done?” and they replied “9 people and 9 months”. and look how it paid off.

    I hope Elon’s twitter tanks because of his impulsive short sighted decisions that he thinks are “projects”

    • Shiri Bailem@foggyminds.com
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      1 year ago

      @scrubbles My favorite early moment was him firing people based on lines of code written… which of course meant he fired all of his best because the worst programmers write many lines that do less while great programmers write few lines that do more.

      • Scrubbles@poptalk.scrubbles.tech
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        1 year ago

        The last few months have been me going back and removing code lol. Most of my time is spent reviewing my jrs code now, less even writing my own! But no he very smart for line count = good programming

        • Grimpen@lemmy.ca
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          1 year ago

          Wasn’t that an old example of perverse incentives? IBM ranked or paid bonuses based on lines of code. In short order, all their code became bloated and inefficient.

          This was an old example in the 90’s and maybe the 80’s, so could have been over of the other OG computer companies (Digital, Sun, HP, etc). Could also be apocryphal. Point is, it’s a classic example of dumb management ideas.

          • Scrubbles@poptalk.scrubbles.tech
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            1 year ago

            i remember a corporate rule came down that we needed something like 70% of all code unit tested for stability.

            Damn were our getters and setters rock solid. No errors there. Business logic however…

            • MasterBuilder@lemmy.one
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              1 year ago

              Well, then the developers committed fraud, as getters and setters generally have very little logic. I’m surprised the code coverage reports failed to show the low coverage… You did have code coverage reports, rright?

                • MasterBuilder@lemmy.one
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                  1 year ago

                  I find it a bit obnoxious to claim unit testing is a waste of time and then point to worthless testing of logicless code as proof.

                  All that illustrates is that worthless tests are worthless. Basically, a tautology. If one wants to convince people that tests are worthless, show how actual test coverage added no value.

                  The reason most coverage requirements are about 80%, is precisely that testing should not be done on code that has no business logic, like getters and setters.

                  So, testing the one thing for which tests are worthless is fraudulent behavior and ironically just makes their own jobs that much more painful.

    • upstream@beehaw.org
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      1 year ago

      Elon’s antics aside, I hope no-one thinks that the amount of developers that Twitter had was needed or even sustainable.

      Did he get rid of too many? Definitely. Did he get rid of the wrong ones? Definitely.

      • TheHalc@sopuli.xyz
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        1 year ago

        It depends on their aspirations.

        Did they have too many engineers if all they wanted to do was keep the lights on for their core business? Yes.

        Did they have too many engineers if they wanted to have the capacity to deliver more ambitious products and solutions, such as massively scalable live video streams, or social audio, or something entirely new? Maybe not.

        • upstream@beehaw.org
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          1 year ago

          Personally I believe their organization was highly bloated to the point of them being unable to reach any new goals with any reasonable pace.

          Obviously that’s a highly speculative armchair based assessment and you may take it for what it’s worth, nothing.

          But just look at the firing squad that’s been out this winter. Meta/Facebook, Twitter, Google.

          Collectively that’s at least around 25k people that have been let go just from those three behemoths alone.

          Access to capital was easy and they were simply throwing spaghetti at the wall to see what sticks.

          Now that interest rates are higher profitability is suddenly important.

          Now they actually have to think about what they invest in and which products deserve to live.

          Not that it changes anything for Google, they’ll probably just keep making yet another chat service before killing it off again 3-5 years later after having introduced a few more in the meantime.

          • MasterBuilder@lemmy.one
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            1 year ago

            Thatsva tidy narrative there. Is there a correlary for the other 140k+ layofffs from the 2nd and 3rd tier tech companies that followed the lead?

            Another tidy narrative is that these tech companies, besieged by pesky overworked employees who kept trying to unionize and demanding higher pay, decided to teach them who is in control.

            Almost the same time all these “unnecessary” people were let go, these same companies ramped up their H1-b visa hires. Hmmmm, coincidence? Maaaaaayybe! It’s odd that some of these firings happened as unionization gained momentum. There was a time when that was illegal.

              • MasterBuilder@lemmy.one
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                1 year ago

                Sure. Let’s see… There’s this: Tech Layoffs Likely Pose No Deterrent to Record H-1B Visa Demand

                Continued growth in H-1B registrations despite mass layoffs undermines the idea that the demand is based on labor shortages, said Ron Hira, an associate professor of political science at Howard University.

                Tech workers willing to rake lower pay

                This illustrates how widespread these layoffs are: More than 219,000 global tech workers have lost their jobs this year

                In every other industry, hiring continues to be robust, yet pretty much the entire tech industry is in a depression. Why? Even the companies having “weak” earnings last quarter continue to do well financially.

                Outsourcing hubs like India to bag 30% to 40% of jobs lost to tech layoffs

                Big tech doubles down on union busting as labor movement intensifies

                • upstream@beehaw.org
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                  1 year ago

                  Thanks.

                  Again though, I think the why’s point back to the same thing.

                  Salaries in tech in the US has been boosted by ridiculous high demands.

                  Accountants don’t understand that skills and knowledge is something you pay for and just see that one dev in India costs 1/5 of one dev in the US.

                  Heck, even I’m cheap compared to the average US devs and I live in Norway.

                  But why do all these other companies do the same thing? Because they’re bandwagon companies. If FANG does something they’ll do the same.

                  I also read once that recessions hit the tech industry first, but it also bounces back first.

                  If that’s correct I have no idea, and I’ve yet to go through a proper recession in my career, but it’s definitely clear that we are busy making one.

                  All the companies going like “we need to be inflation winners”, I know mine does.

                  As for outsourcing to India, that always goes in waves. Hard to build good tech there. It’s only cheap in the beginning. Too much instability and job switching.