Just curious if anyone else has had issues with their track pads on the OLED models.
My left side touch pad doesn’t “depress” down at all in the middle, and requires much more force around the sides to depress down and “click”. If you go by the haptic pressure measurement, the right side will click at around 3,000 anywhere on the pad, but the left side takes about 10,000 around the edges and never does in the middle.
If you don’t care about taking it apart, you could adjust the spring on the back of the track pad. I totally dismantled my 512 GB OLED (for a housing swap that didn’t fit lmfao) and had to tune the spring a little bit on the right one when I put it back together.
I’d probably call it “intermediate” difficulty, but be careful and take pictures as you tear down to facilitate putting it back together.
That’s unfortunate! I haven’t heard about this nor luckily experienced it. Did you recalibrate first?
My immediate thought is of course, warranty, but it is the type of machine that you could theoretically open and try reseating the trackpad for. They did change the trackpad mechanism IIRC it is a separate piece connected by a ribbon.
I would suggest researching your issue and seeing if it is something that could be fixed by a teardown/rebuild and a recalibration - if someone else has done it then you may save yourself a week or two in shipping. However I also understand not wanting that hassle - even though I’m comfortable with that stuff I’d probably warranty it since it’s still new.
Sorry to hear about that! Good luck, though I’m sure the replacement process won’t be too bad. Still, sucks to have that issue and downtime :(
I haven’t thought to try recalibration, since it felt so mechanical, but I noticed under a game I was playing, it felt totally normal, which surprised the heck out of me, so it seems it may somehow be something that can be software adjusted. I’ll give it a shot.
As far as taking it apart, I’m more than comfortable doing that and it was going to be my plan before doing an rma and not having it for a couple weeks. I just came here to ask about it first because I was curious about if it was a common issue that’s cropped up.
So it seems it’s something straight software based. While it felt like something physically wrong with the pad, it works perfectly in games.
Just putting this here in case anyone else has the same question. See how it does in a game instead of in the steam OS.
