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I get that, I just can’t comprehend, how you can do anything with it. In my country we have similar thing. We have “Birth number” and it is on every contract we sign. But just knowing it does jack shit. (But yeah, we also have identity card, and that changes number every renewal/loss)
More context:
For online sign you would need atleast 2 identifications (for example Identity cars and passport). And usualy thay make you come anyway to prove you’re you.
It is bafeling to me, that some peaple in US have no means of identification.
The bit with contacting exec actualy works. Example: