The worst I had was when the heating for our building failed… on Christmas Eve. No hot water or heating until January 5th because they couldn’t find the part, it was more complex than they expected, another part needed replacing etc. etc. etc. Fuck me, was it cold, and I like my flat cold! Had to got the gym every morning for a shower. At least I got a rent reduction.
Well, now you mention it, the motivation here may be to reduce their bandwidth costs? Probably not 2 million, but every € counts…