So I finally decided to join my university Linux group, and as I been helping people with simple problems in discord for a while they put me in the helpdesk.
All fine and dandy, but other than dual boot and partitioning problems that I had to deal with myself (stupid laptop which does no follow efibootmgr order) I don’t know much about other kinds of troubleshooting.
Is there some reads or free online courses that u guys would recommend.
yeah, you’re right. The magic for me is when you dealt so much with this that you just know common errors (like reading java errors). And the bad part is when the google it part doesn’t work.
like recently I figured out that my mouse sends different packets wired and wireless. long story short wireless works bad. And I only found one source, that led to another([1], [2], [3]) but got to lazy caz I just plug my mouse in and the problem is gone, lol
Yeah, you run into common (or uncommon but repeatable) errors often that you’re either like “I know exactly how to handle this” or “I remember running into this before but just need to jog my memory real quick…”
I had a similar odd issue with my HDDs. I had 20 HDDs in my system of various ages, and they would seemingly randomly throw shit tons of R/W checksum errors and drop out of its assigned zpool. It was almost never the same drive. SMART said the drive was perfectly fine. It would happen on brand new drives I got a week ago and drives that were years old. I swapped power cables, SATA/SAS controllers (three different HBAs and 3 onboard controllers) and cables, bought a UPS, etc… and nothing seemed to work. I didn’t think it was a PSU issue since I had a 1.5 KW PSU and my Kill-A-Watt meter was only showing about 600w at full load. This took literal months of troubleshooting. Someone on Reddit finally suggested trying another PSU or limiting the amount of drives attached to the PSU. I bought a cheap 400w PSU and connected about 8 drives to that… and all the errors stopped.
It turns out that there wasn’t enough power supplied on the 5v rails to write the data without errors 100% of the time, but it had enough power supplied on the 12v rail to spin all the motors. First time in 25 years I’d ever seen that, but that was also the first time I’ve ever had like 20 drives connected to one PSU. I was literally about to throw in the towel because drives dropped out on a daily basis, but after like 2 or 3 total dropped no more usually failed.
Oh wow, I feel for you. I bet when u did solve it it felt wonderful. That’s the high I’m chasing with software at least.
also side note, as I feel like this thread is over: DANG I love this platform. I’m not even alive for 20 years and your not the first guy on here who gives me free advice from 20+ years of experience. This shit is pure gold for someone who wants to learn. And it’s not even like I’m here to use people, I stayed because how kind and helpful everyone is.
Anyone who reads this in the future, you’re the good side of the internet. I’m showing some threads to my friends from time to time and if it’s more then 3 sentences they’re like “ah, wall of text, I ain readin allat”.
Yeah it was a massive relief! I’m always willing to help and share all of the knowledge I’ve gained over the years, gotta make use of it somehow! Back when I was your age I felt the same way, I was part of a private hacking/security community and dudes would spout out stuff about Linux, Windows, and network tech that I had no idea about and I was always thinking “I aim to be like you some day” 😊