• Schadrach@lemmy.sdf.org
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    3 hours ago

    Once had Optimum (the ISP) do this to a business I was working with. Just yeeted all their email accounts and their contents and all backups thereof one day. Declared it was because no user on the account was accessing their email via the webmail system so all the email was nuked for inactivity. IMAP and POP do not count, apparently.

    Short version, do not use Optimum unless they are the only option, and if they are the only option seriously consider moving to fix that.

  • PhilipTheBucket@ponder.cat
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    3 days ago

    I am moderately surprised that this didn’t have anything to do with Trump or Elon Musk. I was pretty curious what activist organization Erik Uden ran. But, the punchline wasn’t that, and was in the Mastodon replies.

    Interestingly, two days before Oracle deleted my account and all servers associated with it, I publicly criticized Oracle’s CEO in a viral post for promising dystopian AI surveillance technology to his investors.

    https://mastodon.de/@ErikUden/113879369270806353

    What a weird coincidence

    • Semi-Hemi-Lemmygod@lemmy.world
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      3 days ago

      Sounds about right for Oracle. I worked for a company that got bought by Oracle, and the support ticketing system we used was owned by Salesforce. Now, Larry Ellison hates Salesforce. So everyone was told to eliminate use of all Salesforce software.

      Only problem was the Oracle software they wanted me to switch to - Service Center - was terrible. It was designed for massive call centers, not my team of five. It had almost zero automation, and the UX was circa 1985.

      So I had a meeting with the Service Center team to go over my concerns. One feature I needed was an autocomplete field for ticket macros. This let us quickly process messages in our workflow. And it was just an autocomplete field, something I’d built myself dozens of times.

      The Service Center folks acted like they’d never seen anything like that. They said it would take a year to add that feature to their product, but management still said I had to switch. So my boss, who had my back, got it thrown up the chain of command at Oracle. And then again. And again.

      After a year and a half of this, averaging about a meeting a quarter, I finally got on the phone with an EVP who asked a very good question: “How much is this costing us per year?”

      “$5,000” I said

      “Why are you wasting my time with this?” she said

      “Good question” I said.

      I ended up getting to keep my ticketing software. I don’t know if Service Center has autocomplete fields yet.

        • partial_accumen@lemmy.world
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          2 days ago

          I haven’t done any extensive looking at his situation specifically, but your link is more confusing than clarifying. He originally said his access was revoked and all his data deleted, but in your linked post it says his access to was revoked, but his server is still running. Is he saying that his VM still exists, the OS still running, but someone logged into the OS and specifically deleted all of his data leaving the server intact? That doesn’t sound likely, so I don’t understand what his situation is.

          • Kazumara@discuss.tchncs.de
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            2 days ago

            Yeah that didn’t make sense to me either. Sounds to me like just because the billing is still running he concludes the server still runs as well.

            • partial_accumen@lemmy.world
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              2 days ago

              Perhaps the billing or perhaps the server is still responding to public remote requests (just not private authenticated administrative ones). Not enough data to form a conclusion, but enough to know things aren’t adding up yet to agree with his conclusion.

    • psmgx@lemmy.world
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      3 days ago

      What a weird coincidence

      Those coincidences are going to keep happening unless you start Mario Brothering CEOs

    • AnUnusualRelic@lemmy.world
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      2 days ago

      I think the Oracle CEO was the original CEO asshole before the current batch became the new big thing. No that it means that he’s actually deleting accounts left and right, but he’s been a dick before it was cool.

  • Venator@lemmy.nz
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    2 days ago

    a good reminder to back up your shit regardless of what service you’re using.

  • Wispy2891@lemmy.world
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    3 days ago

    It’s the problem with their “always free” virtual machines. Use too much, and they delete it for abuse. Use just a little, and they delete it for inactivity.

    Those aren’t free because Oracle is benevolent, but simply because probably they had a contract with Ampere to purchase millions of those arm server CPUs and they have vacancy

    They’re “free” in the hope that they will catch a whale: someone gets used to their infrastructure with a test, then spin more paid virtual machines

    If in a specific datacenter, suddenly a whale is asking more resources, the free ones are getting the cut

  • Pero@lemm.ee
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    2 days ago

    As someone who had that misfortune to work woth their products, this tracks just great. Honestly. I’ve used their Apex and SQL developer. Both of them are unintuitive to use, inconsistent, lacking features, and just a complete resource hogs in their own ways. Makes me wonder how they are still keeping themselves afloat, considering the abhorrent state and quality their products are.

    • AeonFelis@lemmy.world
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      2 days ago

      Makes me wonder how they are still keeping themselves afloat, considering the abhorrent state and quality their products are.

      Their main business model is patent/trademark infringement lawsuits.

    • Lenggo@lemmy.world
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      2 days ago

      Oh god, Apex. I was trying to enjoy my morning. Unintuitive isn’t even the right way to describe it. It has to be the most complicated way to build an application and that’s just sticking with the templates. Even knowing what I would need to change would require guess work and 5 minutes of hunting to find the action that may not even work

      • Pero@lemm.ee
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        2 days ago

        I sincerely despise how it hides the primary keys of a table when creating a interactive grid with a form subpage for entering new data, I have to unhide the primary key twice, on two different places. I know it does that for the master details as well, and I think it does the same for reports as well. Like, come on! It’s so infuriating how much time i have to waste just changing the primary key to be visible. Won’t even gonna mention how much it’s necessary to scroll to change a field to a dropdown list. The RESTful services are at least somewhat straightforward. Really like when it gives me “Under unscheduled maintenance” and then I gotta figure if it’s my SQL or they being down for real… Also for some reason, all of Oracle’s pages just take foooreever to load on my network. It’s not my router, it’s not my connection, since all other websites just load fine…

        In both cases, I was using Oracle products for seminar projects. Specifically for Apex, I had to make a simple database with 15 tables, and visualise all of them in the Apex as a page. I am empathetic to anyone who has to use either in a production environment on a real project…

        • Shardikprime@lemmy.world
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          2 days ago

          I thought you could just go to the UI settings within the SQL Workshop and unmark the PK as Hidden for that

          • Pero@lemm.ee
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            2 days ago

            I don’t seem to be able to locate that option in the SQL Workshop… If true that’d saved me so much time, since that wasn’t shown to me during the course. Thanks anyway, though! 👍

            • Shardikprime@lemmy.world
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              2 days ago

              It’s been a while since I’ve used Apex so I hope you find the solution, I remember messing with the default settings a lot before it became useful at all

    • Jhex@lemmy.world
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      We used JCaps for hospital interfaces… when the time came to renew licenses, they literally ghosted us until we just moved to a different engine

    • Stupidmanager@lemmy.world
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      2 days ago

      I recall My company at the time was getting free rehosting pro serve and 6 months active credit. Heavy oracle rac shop. Now, 6 years on they are stuck. I offered to migrate them off oracle but the CEO likes oracle. Down with the ship, I guess.

    • Ricky Rigatoni 🇺🇸@lemm.ee
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      2 days ago

      Ancient service contracts with companies who wouldn’t be able to afford migrating to a new ecosystem. That’s all that’s keeping most of these older tech companies afloat.

  • db0@lemmy.dbzer0.com
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    3 days ago

    Honestly it’s so annoying we just can’t natively crossposting from mastodon and we have to keep using screenshots.

    • Trainguyrom@reddthat.com
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      3 days ago

      Would be cool if there was a way to basically display a toot with mastadon-like formatting simply by linking it in Lemmy. Since it’s all in the Fediverse it could even display the live number of likes, boosts, etc. and provide an easy link to the toot author’s profile

      • 𝕸𝖔𝖘𝖘@infosec.pub
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        2 days ago

        You have my support. I don’t do twitter-like feeds (never got the appeal), but absolutely love the content on Mastodon. Having that content on my Lemmy feed would be golden.

        • Kichae@lemmy.ca
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          And even if they did, you can’t reply from Lemmy. You can’t even load the post from Lemmy. You’d need to use something that actually interface with Mastodon posts.

          • JustAnotherKay@lemmy.world
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            Would be cool if fediverse instances auto created a “Fediverse” topic/thread/etc that was only dedicated to federating ActivityPub things from other services.

            Like I’d love to go to c/Fediverse or even something like c/Mastodon and c/Loops and whatnot to get some more content from within Lemmy

            Edit: maybe f/Mastodon or ap/Mastodon for “Fediverse/ActivityPub” to differentiate them from the user made communities?

            • Kichae@lemmy.ca
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              2 days ago

              Hard coding other website engine names into the structure of your own website engine seems… not great.

              Lemmy doesn’t show posts from Mastodon for the exact same reason it doesn’t show posts from Loops. Or PixelFed. Or Miskey. Or Bookwyrm. Or other Lemmy users.

              A “Mastodon” feed would encompass all of those things. And it would promote the idea that all that exists outside of Lemmy are the most popular wish.com versions of existing mainstream services. It neither leaves room for acknowledging less popular options, nor anything that’s genuinely new.

              Plus, there are already website engines that let you follow both groups and users. If that’s something you want, mbin is right there. Why not use that?

              • JustAnotherKay@lemmy.world
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                2 days ago

                You know how there’s All, Home and Local? I’m basically suggesting adding “other federated services” to that list so that you can specifically go and look at things outside of the service you use that have found their way to your instance.

                Would it actually be a useful way of perusing that content? Not particularly, but it would probably get a lot more people to see and get interested in the other federated services and actually see how federation works

                Would this be better as a front-end project instead? Definitely, but I wrote that comment literally as the words were flowing out of my brain while on a work break and didn’t realize that at the time.

  • slazer2au@lemmy.world
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    2 days ago

    Not just oracle. Couple years ago Google nuked an Australian pension fund cloud environment with no way to restore. Just poof all data gone.

  • outerspace@lemmy.zip
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    2 days ago

    Google, meta, apple, they all will do the same. I had it with vercel and ebay. This is corporations abusing their power, no accountability.

    • geneva_convenience@lemmy.ml
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      TikTok being forced to host on Oracle instead of Google/Microsoft all but confirms that Oracle is CIA Cloud.

  • LemoineFairclough@sh.itjust.works
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    2 days ago

    If one copy of all of your data is deleted, you should be able to recover it.

    • Maintain three copies of your data: This includes the original data and at least two copies.
    • Use two different types of media for storage: Store your data on two distinct forms of media to enhance redundancy.
    • Keep at least one copy off-site: To ensure data safety, have one backup copy stored in an off-site location, separate from your primary data and on-site backups.

    https://www.veeam.com/blog/321-backup-rule.html

    Someone that was following best practices would have regularly made a copy of their data and stored it somewhere that doesn’t depend on anything Oracle does, since I’d consider depending on Oracle to store all of your data to be storing all your data at one site.

  • ikidd@lemmy.world
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    3 days ago

    This is exactly why you don’t use anything from Oracle, especially free stuff like OCP. If you think you’re not going to regret it eventually, you’re fucking wrong.